Discount Fence Supply Return Policy

All returns must be accompanied by an Return Goods Authorization (RGA) number. Shipments returned without an RGA number will be refused. You can request an RGA number by contacting us at 800-878-7829 within 30 days of receipt of your order. Y
ou may return products that:

  • Are in their original packaging.
  • Have original manufacturer information.
  • Have not been used.
  • Do no have missing parts.
  • Are accompanied with a copy of your invoice or cash receipt.

In the case of defective merchandise, we will offer to replace or repair. If replacement is waived by customer than re-stock fee will apply. These returns still require an RGA number (see above) and all non-defective returns are subject to a 20% re-stocking fee. We will issue a refund for the product when your return meets these guidelines. Shipping charges are non-refundable.

All of our products are warranted against defects in material and workmanship. Please check your owners manual for expressed terms and length of the warranty. This warranty does not cover any cost of removal or installation of the products. Any alternation, misuse, incorrect application, tampering or outside repair voids this warranty. Any implied warranty shall be limited to the duration of the expressed warranty.