GENERAL RETURN GUIDELINES
All returns must be accompanied by an Return Goods Authorization (RGA)
number. Shipments returned without an RGA number will be refused. You
can request an RGA number by contacting us at 800-878-7829 within 30
days of receipt of your order. You may return
products that:
- Are in their original packaging.
- Have original manufacturer
information.
- Have not been used.
- Do no have missing parts.
- Are accompanied with a copy
of your invoice or cash receipt.
In the case of defective merchandise, we will offer
to replace or repair. If replacement is waived by customer than re-stock
fee will apply. These returns still require an RGA number (see above)
and all non-defective returns are subject to a 20% re-stocking fee.
We will issue a refund for the product when your return meets these
guidelines. Shipping charges are non-refundable.
MANUFACTURER'S WARRANTY
All of our products are warranted against defects in material and workmanship.
Please check your owners manual for expressed terms and length of the
warranty. This warranty does not cover any cost of removal or installation
of the products. Any alternation, misuse, incorrect application, tampering
or outside repair voids this warranty. Any implied warranty shall be
limited to the duration of the expressed warranty.